Report Calls For Apprenticeship Issues In Service Sector To Be Addressed

Apprenticeships are essential for combating youth unemployment and helping the UKATG_engineer_240414 build a strong talent base for the future. The government has initiated a series of reforms to improve the apprenticeship system but priority is being given to solving quality issues and raising standards in sectors with acute skill shortages, for example aerospace, automotive and life sciences. This is definitely a positive development but since the UK economy is predominantly service-based, more attention should be given to improvements in service industries.

This is one of the key recommendations made in a new report from The Work Foundation. In an article for the HR Director website, author Katy Jones outlined the major issues addressed in the policy paper. It welcomes the launch of the Trailblazer pilots as a way to give employers the lead in apprenticeship programme development but also calls for the inclusion of more service industries amongst the Trailblazers. Skill shortages may not be as acute in health and social care, business administration and customer service but these are sectors providing the largest number of employment and apprenticeship opportunities to young Britons.

As Jones pointed out, the service sector is the one typically fighting the hardest battle with issues related to apprenticeship quality, educational content and duration. This presents a significant problem because the UK economy is driven by services: the sector provides 85% of UK jobs and is the first destination for most young people entering the labour market. Moreover, the service sector creates the largest number of apprenticeship positions: eight of the top ten industries by apprentice recruitment in 2011/2012 were service industries, with business administration and customer service among them. It is therefore very important to raise apprenticeship standards in the sector, Jones noted.

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